for DDJ Property
Effective Date: 17 May 2023
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Introduction
DDJ Property (“we,” “us,” or “our”) values the privacy of our users and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we obtain from individuals who opt-in through Facebook ads, request valuations, or contact us via our website.
- Information We Collect
2.1 Personal Information
When individuals opt-in through Facebook ads, request valuations, or contact us via our website, we may collect the following types of personal information:
- Name
- Email address
- Phone number
- Property address (for valuation requests)
2.2 Non-Personal Information
We may also collect non-personal information, such as demographic information, through the use of cookies or similar technologies when individuals interact with our website.
- Use of Information
We may use the collected information for the following purposes:
3.1 Providing Services
We use the personal information to deliver the services we offer, including:
- Contacting individuals to schedule valuations
- Facilitating communication between individuals and real estate agents
- Assisting in the coordination of valuations
3.2 Improving Services
We may use the information to analyze and enhance our services, including:
- Evaluating and optimizing our Facebook ad campaigns
- Developing insights and reports for our clients
3.3 Marketing and Communications
With the individual’s consent, we may use their contact information to send promotional emails, newsletters, or other marketing materials related to our services. Individuals have the right to opt-out of receiving such communications at any time.
- Sharing of Information
We understand the importance of protecting personal information and will only share it in the following circumstances:
4.1 Service Providers
We may disclose personal information to trusted third-party service providers who assist us in operating our business, such as lead qualification and scheduling services. These providers are obligated to use the information solely for the purposes specified by us and in compliance with applicable laws.
4.2 Legal Compliance
We may disclose personal information if required to do so by law or if we believe such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our services
- Data Security
We implement industry-standard security measures to protect the personal information we collect. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of individuals’ information.
- Third-Party Websites
Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage individuals to review the privacy policies of such third-party websites before providing any personal information.
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete the information promptly.
- Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify individuals of any material changes by posting the revised policy on our website. It is advisable to review this Privacy Policy periodically for any changes.
- Contact Us
If individuals have any questions, concerns, or requests regarding this Privacy Policy or the handling of their personal information, they may contact us at [insert contact details].
By opting in through Facebook ads, requesting valuations, or contacting us via our website, individuals acknowledge that they have read and understood this Privacy Policy and agree to its terms.